Intellectual Property Rights Policy
Septree respects the intellectual property rights of creators, inventors, and brand owners. We enforce strict compliance protocols and maintain an expeditious notice-and-takedown procedure for legitimate rightsholders.
In the event of any concerns or complaints about possible violation of intellectual property rights, please send us an email at ip@whosebilling.com, identifying with specificity the rights alleged to be violated and the accused products.
Intellectual Property Enforcement Desk
Dedicated exclusively to trademark, patent, copyright claims, DMCA notices, and formal regulatory legal inquiries.
Orders, Sizing & Customer Support
Have questions about shipping, machine tracking, replacement trays, or product manuals? Contact customer care directly.
Required Elements for Notice Submission
To enable prompt verification and prevent administrative delays, any notification submitted to ip@whosebilling.com must include the following specific criteria:
| Required Element | Specific Documentation Details | Standard Format |
|---|---|---|
| ELEMENT 01 Rightsholder Identification | Full legal name of the entity or individual holding the trademark, copyright, or design patent, alongside registration numbers. | Registration Certificate / USPTO / WIPO / EUIPO proof |
| ELEMENT 02 Accused Product Specifics | Exact product URLs, product model names, and catalog listings on our webstore that allegedly feature the contested design. | Exact URL link(s) + high-res screenshots |
| ELEMENT 03 Claim Specificity & Grounds | A clear, itemized explanation identifying specifically where and how the product allegedly violates your protected rights or patent claims. | Written statement with side-by-side feature comparison |
| ELEMENT 04 Good-Faith Attestation | A formal declaration that the information provided is accurate under penalty of perjury, with contact address and signature. | Authorized legal signature + direct business email |