We are a Chinese company that manufactures in China. Most of our shipments are sent from our warehouse in California, USA.

If the product fails, please reach out to us via email. Our products comes with a 36-month warranty.Please check the warranty page for more details on our warranties.

A recipe book is included with the purchase of our dehydrator, so if you need an electronic version, please contact us. You can also find a variety of dehydrating recipes on our blog.

Meat: Typically, dehydrated meats can last quite a long time, ranging from 6 months to over 1 year. When storing dehydrated meat, ensure it is completely dry and store it in airtight containers to reduce exposure to oxygen and moisture, thus extending its shelf life.

Herbs: Dehydrated herbs can retain their fresh flavor and nutritional value for a considerable amount of time. Generally, dried herbs can last around 1 to 3 years. Proper storage involves keeping them in sealed glass jars or containers, away from direct sunlight and moisture.

Fruits: Dehydrated fruits can last for several months to a year or more, depending on the type of fruit and the dehydration process used. Properly dehydrated and stored fruits should be kept in airtight containers in a cool, dry place to maintain their quality and prevent moisture absorption.

Vegetables: Dehydrated vegetables can have a shelf life ranging from several months to 1-2 years. Like fruits, the longevity depends on factors such as the type of vegetable and the dehydration process. Store dehydrated vegetables in airtight containers in a cool, dry location to preserve their flavor and texture.Remember to always check for signs of spoilage such as mold, off odors, or changes in appearance before consuming dehydrated food.

Yes. The accessories like silicone mats, liquid tray, silicone fruit leather sheets, etc. are universal and fit Cosori, Excalibur, Nesco, Magicmill, Elite Gourmet, Cabela's.

Yes, they are made of 304 food grade stainless steel. Some parts are made of BPA-free plastic.

While both appliances are used for food preservation, they employ different techniques and result in different textures and characteristics in the final product. Freeze dryers are often used for foods that need to retain their original shape, color, and nutrients, while food dehydrators are suitable for a wider range of foods and produce a chewier texture.For more information, you can read the blog post "Food Dehydrator vs. Freeze-Dried – Crunchy or Crispy?"we wrote!