Questions & Answers
Have a Question?
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Can I order a new motor for my 10 tray 1000 watt unit
Yes, price of a new motor is $40 now, for slow shipping(about 1 month from China to U.S.) If you need to expedited, there will be an extra $15. If you still need it, please contact us.
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Love that dehydrator, but mine did not come with a recipe book. Is there a place I can find some recipes?
Yes, the recipe is here! Click here.
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I am trying to find the 15.6” trays for our model 20ST-01. Is it possible to buy a replacement set of the trays?
The US warehouse is out of stock, so we can only ship from the Chinese warehouse. The delivery time is 15 working days. If you need it, please contact us at septree-service@outlook.com
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How much does this weight?
33.1 pounds. Hope it helps
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How many watts?
1000watts.
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Hello, im looking into purchasing the Septree 10 tray Stainless dehydrator, but cannot seem to find appropriate sized silicone trays with lip for fruit rolls?
It's here!
https://septree.com/products/septree-silicone-dehydrator-trays-with-edge-dehydrator-accessories-5pack-bpa-free-fruit-roll-sheets-14-2-x-14-2
Best regards,
